It seems that multiple users have this issue link. The connection light is flashing red and the entry delay is not showing on the panel.
When the keypad is in the state armed for a while and the alarm is triggered, the keypad is losing the connection to the zwave controller very often. I have read the changelog and my problem was not mentioned there. I have checked the troubleshooting section and my problem is not described there. NO, my problem is NOT within ZWaveJS2MQTT Checklist NO, my problem is NOT within Home Assistant or the ZWave JS integration Is your problem within ZWaveJS2MQTT? Having to call Ring for that basic info is frustrating.Is your problem within Home Assistant (Core or Z-Wave JS Integration)? And to be able to manually trigger a HEAL command would be nice too. Or make the keypad act as a node when powered, like powered Z-wave devices are supposed to work, but that’s a different story…Īlso, the user being able to see the Z-wave network status and map of the hops would be so amazing. Ring really needs a v2 extender that is actually good. 50/50 didn’t cut it.Īnyway, just my thoughts on the extenders and placement. The only two I’ve needed to use the extenders were both 3k ft² single story with long distance between ends of the house, and I located the extenders about 80% of the way between the base and sensors that needed a signal boost, with the extender closer to the sensor, farther from the base. Now these houses are all at most 3000ft² and on one two three levels. After the same issue with the intermittent yellow connection light on the first handful I installed, I removed the extenders and have had no issues since. But in the two dozen or so Ring Alarms I’ve installed, I’ve only needed the extender on two. I’d try this when you’re going to be around for a while, just to be sure, as you don’t want a sensor to drop offline while it’s set and you’re away. So if you’re having intermittent yellow connection light on the keypad, maybe try removing the extender for a few days to see if it improves/stabilizes, and also to ensure it doesn’t make any other sensors worse.
Also, when updates occur and the paths are re-calculated, sometimes it might switch from the base to the extender, and now you’ve got a yellow light for a few days until it decides to re-map again and use the base again.
If the extender is placed into the mix where it’s essentially too close, it can actually make the signal worse, as the device might use the extender when the base signal is more reliable, but a few feet further away. The base has a significantly more powerful transmitter and receiver, and works at much greater distances. Also, in many home installs, the range extender I’ve found to be more trouble than it helps. Its range is maybe 20ft if there’s one wall in the way, and 40ft line of sight. Just some thoughts from my experience installing them and owning the system.
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